Help & Support
Frequently Asked Questions
Healing tales, genograms, data security, pricing.
About Our Tools
What is a healing tale?
An AI-generated therapeutic story written for you, based on your situation. Rooted in narrative therapy and bibliotherapy, it uses metaphor to help you work through difficult experiences.
How does the healing tale generation work?
You fill out a short questionnaire about the situation. Our AI writes a story tailored to those details. It takes 2-5 minutes. You can read it online or download the PDF.
What is a genogram?
A family diagram that goes beyond names and dates. It maps emotional bonds, conflicts, behavioral patterns, and health history across generations. Think of it as a family tree with the hidden dynamics made visible.
What languages are supported?
Healing tales can be generated in 8 languages: English, Polish, German, Ukrainian, Spanish, French, Italian, and Portuguese. The platform interface is available in English and Polish.
How long does it take to generate a tale?
2-5 minutes. You fill out the questionnaire, and we email you when the tale is ready.
Trust & Safety
Is my data secure?
Yes. We encrypt sensitive fields at the database level. The platform meets HIPAA and GDPR requirements. We run regular security audits.
Can a healing tale replace therapy?
No. A healing tale supports your process but does not replace a therapist. Use it alongside therapy or for personal reflection. If you are in crisis, contact a mental health professional.
Who created Fam Roots?
Monika Wirżajtys, a psychologist and trauma psychotherapist, and Piotr Zalewa, a software engineer specializing in AI. Monika designs the therapeutic framework; Piotr builds the platform.
Practical Questions
How much does Fam Roots cost?
You get 3 free healing tales. After that, buy more in bundles. The genogram builder is free with a limit on objects per diagram; upgrading to premium removes the limit. Details on our pricing page.
Can I share my healing tale with my therapist?
Yes. Send the tale by email, download the PDF, or generate a sharing link. Some users bring the tale to therapy sessions as a conversation starter.
I love my tale. Can I make it public?
Yes. In the tale sharing options you can request public sharing. After our team reviews it, your tale will appear on the public tales page where it can inspire others.